FOUR HALF-DAY SESSIONS
Module 1: Friday, September 3, 2010, 13:00~18:00
Module 2: Friday, September 17, 2010, 13:00~18:00
Module 3: Friday, October 1, 2010, 13:00~18:00
Module 4: Friday, October 15, 2010, 13:00~18:00
OVERVIEW
The role of HR
has changed over the past twenty years, and as a result the HR professional is
expected to bring an expanded set of skills, and a different kind of
information to the boardroom table.
This series of workshops is designed to
give HR professionals the practical skills necessary to act as a true business
partner within their organization.
To lead, rather than follow.
COURSE DESCRIPTION
This course is built around 4 core modules:
Module 1: Business Analysis
Participants
will recognize the advantages of a thorough analysis of all aspects of a
business situation when preparing to pro-actively influence their business
allies.
- Analyze
situations from a company-wide, business perspective, as well as a human
resources perspective using both qualitative and quantitative methods.
- Use
the results of the analysis to construct logical and persuasive arguments
in favor of a particular course of action.
- Measure
the costs and benefits of the current state, their recommendations, and
the desired state in order to sell the need to management and employees.
- Perform
Stakeholder analysis and enlist powerful allies to drive change and handle
resistance.
- Choose
appropriate communication channels to achieve objectives.
Module 2: Consultation
Participants
will recognize the need and benefits of taking a consultative approach with
their business allies: thereby increasing commitment, resulting in long-term
change due to a clearer understanding of the issues.
- Recognize
the advantages and disadvantages of the consultative approach. Know which
approach to use based on desired outcomes.
- Use
constructive questioning techniques and active listening to work with
colleagues to help them to identify and recognize needs, define problems,
and uncover and agree on root causes of issues.
- Present
analysis in clear and understandable ways, lead discussions towards
resolution.
- Elicit
potential, realistic solutions which can be committed to, scheduled, and
monitored for success.
- Compare
options using quantitative and qualitative measures to ensure best
decisions are made.
Module 3: The Art of Persuasion
Participants
will learn to present recommendations and solutions persuasively by connecting
expected results to the personal and business motivators of their clients,
showing a positive benefit/cost ratio, and presenting a strong business case.
- Outline
the business case for a particular action and sell it to management.
- Recognize
and uncover motivators in their business partners. Develop techniques for connecting
recommendations to personal and business motivators.
- Gain
credibility by outlining and examining the pro’s and con’s among different
options.
- Gain
commitment by allowing colleagues to choose their own course of action
based on logical examination of the facts.
- Uncover
and overcome objections or resistance to recommendations.
Module 4: Consolidation
Participants will practice the
full set of skills covered in the preceding three modules as a way to
consolidate their understanding and develop “muscle memory”.
OUTLINE
|
Module 1
(5 hours)
|
Topic: Business Analysis
Case study and discussion
- Qualitative and quantitative analysis
- Presenting implications of analysis
- Constructing logical arguments
- Stakeholder analysis
- Communication planning
Role-play
Lessons Learned
|
|
Module 2
(5 hours)
|
Topic: Consultation
Case study and discussion
·
Constructive Questioning
·
Identifying
needs
·
Defining
problems
·
Uncovering root
causes
Role-play
Lessons Learned
|
|
Module 3
(5 hours)
|
Topic: The Art of
Persuasion
Case study and discussion
·
Personal and Business motivators
·
Presenting solutions; examining pro’s and con’s
·
Handling objections; gaining
commitment
·
Setting milestones
Role-play
Lessons Learned
|
|
Module 4
(5 hours)
|
Topic: Skills Consolidation
Combined Practice:
- Case study analysis and preparation
- Planning a persuasive discussion
- Facilitation of discussion between HR and management
- Persuasive presentation of options
- Constructive questioning
- Handling objections
- Decision, action plan, and milestones
Role-play 1
Role-play 2
Lessons Learned
|
Who Should Attend? - HR Heads/Directors
- HR Business Partners
- HR Generalists
- Business Owners
and
Executives; or,
- Anyone interested in transforming the role of HR to a strategic business partner!
Investment: Per Module Rate:JPY21,000 per module inclusive of tax & course workbook (
20% discount, ie, JPY16,800, applies if you are a
JHRS Premium Member)
.
Package Rate (4 modules):
10% OFF or
JPY75,600 inclusive of tax & course workbook
(
20% discount, ie, JPY60,480, applies if
you are a
JHRS Premium
Member)
.
Resource Person/Facilitator: Mr. Kevin Reynolds
Organizational Capability Consultant
Kevin is a Human Resources Executive with more than 16 years experience in
people development and HR in Asia, including comprehensive experience in direct
linkage of the HR plan to the overall business strategy. He has regional
experience covering Japan and Korea for American and European multinationals,
with 18 years living in Japan.
He provides consultancy services on a
range of HR solutions, including: HR Business Partnering, Change Management,
Organizational Strengthening, Leadership Development, Succession Planning,
Talent Development, Employee Engagement, Performance Management, Compensation
Design, etc.
Prior to becoming an independent HR consultant, he was the
immediate Head of HR of Maersk Line Japan.
Cancellation Policy
All payments are FINAL and NON-REFUNDABLE. However, in the event that you miss a module, you may make this as an advance payment to future runs of this course or its equivalent.
This Workshop Series is developed and delivered by
International Training Consultants