Compensation, by definition, refers to "the
monetary and non-m
onetary benefits received by an employee in return for his or
her contribution to the organization." Compensation management is an integral
and significant aspect of human resources management because remuneration is
the very essence of an employment relationship. We hire people for their
services. We in turn must give them what is due and equitable.
But is compensation management just about
giving salaries and bonuses?
Surprisingly, in many companies
compensation management are accomplished with varying degrees of success. Experience
shows that no matter how novel or ingenious one’s approach is, it will not
achieve its purpose without the right impetus. Compensation systems, to begin with, are designed with an organization’s
strategic goals and business objectives in mind.
Compensation, therefore, is not just the mere
calculation of salaries and bonuses for payroll. Although we know that money is
a great motivator, it is also a key strategic tool for an organization to
influence employees' behavior and strengthen its corporate values and
philosophies. Neither is compensation all about money but rather the overall
"compensation mix" that will make one’s strategy effective and
powerful.
Needless to say, an organization’s compensation philosophy should be aligned
with its overall business strategy, goals, and culture so that there is no
disconnect. Otherwise, we will not be maximizing the full power of compensation
to help our company succeed. Sometimes, it may even be necessary to explore a
combination of monetary and non-monetary elements in a compensation plan.
When designing compensation plans, it is
wise to learn from Jim Collins, author of the bestseller Good to Great: Why
Some Companies Make the Leap... and Others Don't. Collins and his
researchers were perplexed over the question of what makes a company great and
why. So several years ago, they began their quest of studying 1,435 companies,
looking for those that made substantial improvements in their performance over
time. The startling conclusion was that there appears to be no clear pattern to
explain success. Executive compensation appears to play no significant role in
determining which companies become great either. His findings only bolstered his
argument that decisions about whom to pay in the first place are much more important
than how much or how.
Interestingly, these findings coincide with
Marcus Buckingham’s conclusion in First, Break all the Rules. According
to Buckingham, the best managers are those who treat their employees as
individuals. This means that as HR managers, we must hire for talent, and hone
that talent whether through compensation or by some other incentives into
outstanding performance. Come to think of it, the effect is mutually beneficial
because employee satisfaction, as Buckingham also found, is also vital
information for investors.
"Pay for performance" is another compensation
principle crucial to an organization’s survival in the market.
As such, it is better to do away with seniority or other paternalistic
practices that contradicts this basic principle. Moreover, it has to begin
right from the moment when a person is recruited all the way up to his
retirement from the company. Performance management must not be limited to
performance appraisal but must be integrated in the series of activities that
goes in cycle as the one elegantly described in this article.
Overall, both compensation and performance management are key areas where HR
professionals can and should make great contributions to their organizations. However,
it is important to emphasize again that without a
connection to compensation, performance management would simply fail for
lacking the element of execution. Understanding this concept and doing it right will help an
organization attract and retain top talents needed to achieve business growth
and success.--JK